Privacy Policy

Last updated: May 2026

1. Introduction

This Privacy Policy describes how You Can't Park Here, Mate ("we", "our", "us") collects, uses, and protects your personal data when you access or use our mobile application and website (the "Services"). By using the Services, you consent to the practices outlined in this Policy.

2. Information We Collect

We collect the following types of information:

Account Information: When you sign in with Google, we receive your name and email address via Google OAuth. We do not store your password.
Location Data: With your permission, we use your device location to provide local parking rule context. Location is used only at the time of a check and is not stored.
Photos: Photos you take or select are sent for analysis and are not stored by us after the verdict is returned.
Check History: Verdict results (not the original photos) may be stored in your account history.
Usage Data: Daily check counts and app preferences such as theme settings.
Device Information: Device type, operating system version, and app version.

3. How We Use Your Information

To provide parking restriction verdicts based on your photo and location.
To enforce daily usage limits on the free tier.
To maintain your check history.
To improve our Services by analysing usage patterns.
To comply with legal obligations.

4. Third-Party Services

Firebase (Google): Authentication and data storage. Firebase Privacy Policy
Google Gemini: Photo analysis for parking verdicts. Photos are processed but not retained by Google for this purpose. Gemini Terms
Google Sign-In: Account authentication. Google Privacy Policy
Expo/EAS: App distribution and over-the-air updates. Expo Privacy Policy

5. Data Sharing

We do not sell, rent, or trade your personal information. Photos are sent to Google Gemini solely for analysis and are not retained. We may disclose information if required by law.

6. Data Retention

We retain your account and check history for as long as your account is active. When you delete your account, all associated data is permanently deleted within 30 days.

7. Data Security

All data is transmitted using TLS encryption. We use Firebase Authentication which handles credential security. No security system is completely infallible.

8. Your Rights

Access: View your check history in the app.
Deletion: Delete your account and all data permanently via the app Settings. This is irreversible.
Data Portability: Contact us to request a copy of your data.

9. Location Data

Location access is optional. If granted, it is used only to provide local parking rule context at the time of a check. We do not track your location continuously or store precise location history.

10. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect data from children under 13.

11. International Data Transfers

Your data may be processed in countries outside your residence, including the United States where Firebase and Google services are hosted. By using our Services you consent to such transfers.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Services after changes constitutes acceptance.

13. Contact Us

Questions or data requests: support@youcantparkheremate.co.uk